Delivery Information

Delivery Information

Here's how It works:

Placing the order:

You can easliy use our e-store to place orders with us, or you can email us your order with the product codes listed on our website at the following email id:

admin@theaudiocrafts.com

Placing an order online through our e-store will require you to signup for an account first. Placing an online order and maintaining a customer account with us will help you keep track of your order history, get support, etc. Once you place an order online, you will get an Order Number. Once you have placed the order, you may go ahead with the payment through any one of the payment options we support. After you made the payment and we have received the acknowledgement for the same your order is dispatched at the earliest. Some orders may require a shipping time of upto 1 week because we do not stock all the parts in our Delhi office . The products that may require extra time will have it mentioned on thier respective pages.

Supported Payment Options

You Can Pay us easily by Credit Card / Debit Card / Net Banking through the PayUmoney Payment Gateway. A payment link is sent to your registered Email ID after your order has been Reviewed.

Courier Services

Once the Order is processed and packed  we will immediately ship it through a good reputed trackable courier  . If a specific courier service is unavailable in your area, please let us know and we will try sending it through any other courier service of your choice.

Shipping charges and lead times?

For instock products , the orders will be dispatched one day after the payment is received . Some products as mentioned above can around 5-7 working days to ship an order after we confirm your payment. Once shipped, the package should reach you in 1-5 days.

Shipping charges are charged based on the total weight of the order and the delivery location. Shipping and handling charges will be communicated to you via email as soon as you order is confirmed.


Availability of products

We update our online stock quantities of all our products regularly but we do not guarantee that the stock quantities shown on are website are correct at any given moment. Hence, placement of an order through our website does not ensure that the items ordered are readily available for shipping. In case any product that is ordered is not available, we will hold your order and contact you as soon as possible for instructions on how you would like to proceed.

Cancelation

If you would like to cancel an order you have placed with us, write to us as soon as possible and we will put your order on hold and get back to you as soon as possible for further instructions and confirmation. Based on the stage at which your order is in, you will either receive a complete refund or a partial refund.

Returns:

The nature of the products we sell makes it difficult for us to accept returns of products once sold. But we do accept all damaged or defective parts we may have shipped if they are in their original package and condition. If you receive any damaged or defective part(s), directly call or write to us within 5 days and we will replace the damaged or defective part(s). We however, do not take any responsibility for damage caused to products due to carelessness or improper use by the user. The customer has to bare the cost for return shipping

Warranty:

All products we sell are covered by a limited period warranty as stated in the product page. We however, do not take any responsibility for damage caused to products due to carelessness or improper use by the user.

All backorders, missing products and replacements will be shipped through a trackable courier service

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